Accessibility & Inclusion
Accessibility & Inclusive Design Basics
Help teams apply common WCAG patterns and make inclusive content choices. A short accessibility course template with a realistic scenario and a quiz.
Templates
Training templates to start faster
Start from proven course structures, then adapt the content, language, and branding for your team.
Customer Success
Account Management Fundamentals
Account management fundamentals in one template, from value reviews to expansion and retention plays. Editable and ready in English, German and Spanish.
Workplace Skills
Active Listening Skills
Practice attention, paraphrasing and clarifying questions in a realistic scenario. An active listening course template with a short knowledge check.
AI & Digital Literacy
AI Governance for Managers
Show managers how to approve AI use cases, review risk and document decisions. A compact AI governance template with a scenario and a knowledge check.
AI & Digital Literacy
AI Literacy for Employees: Use, Verify, Protect
An AI literacy template built on Use, Verify, Protect. Employees learn to catch confident but wrong AI answers and keep sensitive data safe.
AI & Digital Literacy
AI Meeting Notes & Productivity
Teach teams to use AI for meeting summaries, action items and clean follow-ups. A productivity template for team enablement with a practice scenario.
AI & Digital Literacy
AI Prompt Engineering for Professionals
Everyday prompt patterns and review habits for working professionals, applied in a realistic scenario. A practical prompt engineering template.
Compliance
Anti-Bribery & Corruption Basics
Gifts, hospitality and third-party red flags, covered in a short lesson and tested with a quick quiz. An editable anti-bribery and corruption template.
Compliance
Anti-Harassment & Respectful Workplace
An anti-harassment and respectful workplace template for annual conduct refreshers and policy rollouts. Swap in your own examples in minutes.
Marketing
Brand Voice Basics
Tone, vocabulary and consistent voice patterns in one focused template. Learners apply the brand voice in a scenario, then take a short quiz.
Finance & Procurement
Budget Ownership for Managers
Managers learn to plan, track and reforecast the budgets they own. This budget ownership template pairs a focused lesson with a realistic scenario.
Workplace Skills
Business Communication & Writing
Structure messages, emails and short documents so they read clearly. A business communication and writing template with realistic practice and a quiz.
Leadership & Management
Career Development Conversations
Prepare people for career development conversations about growth plans and stretch opportunities. A course template with scenario practice and a quiz.
Leadership & Management
Change Communication Planning
Plan change communication, from stakeholder messages to feedback loops. A short course template with a knowledge check to lock in the key points.
Leadership & Management
Change Management Essentials
This change management template helps managers and project leads communicate with stakeholders and set checkpoints to track adoption.
Cybersecurity & Compliance
Clean Desk & Physical Security
Tidy workspaces, badges and visitor handling in one short clean desk and physical security template, suited to onboarding refreshers and quick rollouts.
Leadership & Management
Coaching Skills for Managers
Train managers to run GROW conversations and build ongoing development habits. A reusable coaching template with a realistic practice scenario.
Compliance
Compliance Refresher
Turn long policies into short lessons, scenario-based checks and completion checkpoints. A compliance refresher template built for yearly updates.
Leadership & Management
Conflict Resolution & Difficult Conversations
Framing, listening and resolution patterns for workplace conflict and difficult conversations. A knowledge check in the template confirms the key points.
Marketing
Content Marketing Fundamentals
Use this template to teach content marketing fundamentals, from audience and formats to editorial rhythm. Adapt the sample copy in minutes.
Cybersecurity & Compliance
Cookie Consent & Tracking Basics
Explain cookie consent patterns and marketing-friendly compliance habits for tracking. A short training template for quick rollouts after a policy change.
Workplace Skills
Cross-Cultural Communication
High- and low-context cultures, written tone and inclusive defaults. An editable cross-cultural communication template, ready in three languages.
Customer Success
Customer Education & Product Adoption
Plan customer education around onboarding flows, milestones and adoption nudges. A product adoption template with a short lesson and realistic scenario.
Customer Success
Customer Journey Mapping
Map customer journey stages, spot the key moments and set improvement priorities. This template adds a realistic scenario so learners can practice.
Customer Success
Customer Onboarding & Adoption Accelerator
Speed up customer adoption with milestone-based onboarding plays and value moments. This template lets learners apply them in a realistic scenario.
Customer Success
Customer Success Business Reviews
Run customer success business reviews on outcomes, adoption and forward plans. In this template, learners rehearse a realistic scenario and take a quiz.
Customer Success
Customer Support De-escalation
Help support agents defuse tense conversations through calming language, acknowledgment and ownership. A de-escalation template with a scenario and a quiz.
Customer Education
Customer Support Empathy: Listen, Clarify, Own
Teach support agents to Listen, Clarify, Own. This empathy template covers acknowledging before fixing, honest expectations and a practice rewrite.
Customer Education
Customer Support Scenarios
A scenario template for support teams. Agents pick the next step in realistic customer moments, keep calm under pressure and know when to hand off.
Cybersecurity & Compliance
Data Classification & Secure Handling
Data classification and secure handling template on labeling, storage and sharing rules. Well suited to quick rollouts after a policy change.
Workplace Skills
Data Literacy for Business Teams
Business teams learn to read charts, ask good data questions and avoid common mistakes. A data literacy course template in English, German and Spanish.
Leadership & Management
Decision-Making Under Uncertainty
Improve decision-making under uncertainty. Learners frame the problem, weigh options and check reversibility in a short, scenario-based template.
Cybersecurity & Compliance
Deepfake & Voice Fraud Awareness
Deepfake and voice fraud awareness template with verification routines for unexpected calls and video requests, a realistic scenario and a short quiz.
Leadership & Management
Delegation Essentials for Managers
What to delegate, to whom and how to follow up. A delegation template for managers with a practice scenario, quick to adapt to your team.
HR & People Operations
Disciplinary Documentation Basics
Learn what belongs in disciplinary documentation, when to write it and how to keep the tone neutral. An HR template to adapt with your own policies.
Workplace Skills
Effective Meeting Facilitation
Keep meetings on track with agendas, time-boxing and clear outcomes. A compact facilitation template with a realistic scenario and a quick knowledge check.
Marketing
Email Marketing Compliance Basics
Email marketing compliance template on consent, preferences and clean lists. A short course that works well for periodic team updates.
Health, Safety & Wellbeing
Emergency Preparedness
Walk teams through common emergency scenarios, roles and drills. An emergency preparedness template in English, German and Spanish, with a short quiz.
Workplace Skills
Emotional Intelligence for the Workplace
Build emotional intelligence at work through self-awareness, self-regulation, empathy and influence. A course template with a realistic workplace scenario.
Onboarding
Employee Onboarding Accelerator
Turn scattered handbook content into a guided first week, day one to day five. This onboarding template includes role clarity checks and manager prompts.
Compliance
ESG & Sustainability Basics
ESG and sustainability basics, explained through everyday work. Learners cover environmental, social and governance topics in an editable course template.
Compliance
Ethics & Code of Conduct Basics
Put the code of conduct to work in everyday gray-area decisions. An ethics template with a realistic scenario and a short knowledge check.
Finance & Procurement
Expense Policy & Reimbursement Basics
Explain what is reimbursable and how receipts and approvals work. A short expense policy template that suits onboarding refreshers and policy updates.
Compliance
Export Controls & Sanctions Awareness
Teach teams to recognize restricted parties, dual-use items and red flags. An export controls and sanctions template with a realistic scenario and quiz.
HR & People Operations
Fair Hiring & Promotion Decisions
Make hiring and promotion decisions fairer with structured interviews and bias-checked rubrics. A reusable HR template with a realistic scenario.
Finance & Procurement
Financial Literacy for Non-Finance Teams
Give non-finance teams a working grasp of P&L, cash and margin. A short financial literacy template, easy to finish in one focused session.
Compliance
GDPR and Data Privacy Basics
GDPR course template built on the Collect, Use, Protect routine. Personal data, lawful bases and individual rights in plain language, plus three quizzes.
Leadership & Management
Giving Recognition and Appreciation
Recognition that is specific, timely and equitable. A short appreciation template with a practice scenario, easy to fill with your own examples.
Leadership & Management
Goal Setting with OKRs
Goal setting with OKRs, from writing outcomes and key results to planning check-ins, in a team enablement template built around a realistic scenario.
Customer Success
Handling Customer Complaints
Guide teams through complaint intake, triage and follow-through. A customer complaints template with a scenario, ready in English, German and Spanish.
Cybersecurity & Compliance
Incident Reporting & Escalation Basics
Teach teams when to escalate, who to contact and what to capture in an incident report. A short course template built around a realistic scenario.
Leadership & Management
Inclusive Leadership Essentials
Help managers make fair decisions, run inclusive meetings and build team belonging, all in one short inclusive leadership course template.
Finance & Procurement
Invoice Approval & Fraud Prevention
Make invoice approval safer with solid verification habits and a sharp eye for common fraud red flags. A compact finance training template.
Customer Success
Knowledge Base Writing
Write knowledge base articles with clear titles, scannable steps and helpful screenshots. This template pairs a focused lesson with hands-on practice.
Leadership & Management
Managing Distributed Teams
Lead distributed teams with async rituals, time-zone fairness and team trust. An editable course template with scenario-based practice and a quiz.
Health, Safety & Wellbeing
Manual Handling & Lifting Safety
Train staff to lift and carry safely with good posture, load planning and assistive equipment. A manual handling template with a short knowledge check.
Health, Safety & Wellbeing
Mental Health & Psychological Safety
Build psychological safety at work. This mental health template covers supportive habits, the signals worth noticing and how to respond.
Cybersecurity & Compliance
Mobile Device Security
Screen locks, app permissions and security basics for travel, all in one mobile device security template with a scenario and a quick check.
Compliance
Modern Slavery & Human Rights Basics
Raise awareness of modern slavery and human rights risks in the supply chain and make reporting paths clear. A compact compliance training template.
Workplace Skills
Negotiation Fundamentals
Prepare well, set anchors and find creative trades. This negotiation fundamentals template lets learners practice in a realistic scenario before a quiz.
Onboarding
New Hire Onboarding: First 30 Days
Plan a new hire's first 30 days with preboarding, paced orientation, a buddy system and clear milestones. An onboarding template with two knowledge checks.
Leadership & Management
New Manager Essentials: First 30 Days
Give new managers a 30-day plan for one-to-ones, clear expectations, decision rights and everyday feedback. A leadership template with three quizzes.
Sales Enablement
Partner Enablement Basics
Align partners on a shared narrative, the right tools and clear success metrics. A partner enablement course template ready in English, German and Spanish.
Cybersecurity & Compliance
Password Security & MFA Basics
Strong passphrases, password managers and MFA explained in a short password security template that ends with a quick knowledge check.
Cybersecurity & Compliance
Payment Data Security Basics
Handle card data safely, understand PCI fundamentals and spot red flags. A payment data security course template that teams can edit and reuse.
Leadership & Management
Performance Feedback & Coaching Conversations
Managers learn to give specific, timely and useful feedback and to hold better coaching conversations. A performance feedback course template.
HR & People Operations
Performance Review Calibration
Run performance review calibration with shared rubrics and fair group discussions. A short course template for HR teams and managers.
Cybersecurity & Compliance
Phishing & Email Security Basics
Spot phishing patterns in everyday email and report suspicious messages the safe way. A short email security training template with a practice scenario.
Compliance
Phishing Awareness: Stop, Check, Report
Stop, Check, Report gives learners a short routine for suspicious email, chat and SMS. A phishing awareness template with response steps and two quizzes.
Workplace Skills
Presentation Skills & Business Storytelling
Structure a clear story, build slides that support it and deliver with confidence. A presentation skills and business storytelling template, easy to adapt.
Cybersecurity & Compliance
Privacy by Design Basics
Privacy-friendly defaults for everyday product and process decisions. A privacy by design course template that learners can finish quickly.
Workplace Skills
Problem Solving & Root Cause Analysis
Find root causes with the 5 whys, fishbone diagrams and disciplined fact-finding. A problem solving training template with a realistic case to practice on.
Workplace Skills
Process Improvement & Lean Basics
Separate value from waste and test improvements through small experiments. A process improvement and lean basics template, ready in three languages.
Finance & Procurement
Procurement Basics
Vendor selection, contracts and a fair purchasing process in one procurement basics template, with a scenario and a knowledge check to close.
Workplace Skills
Product Discovery Basics
Practice outcome framing, clear hypotheses and small experiments in one short product discovery template, complete with a realistic scenario.
Sales Enablement
Product Knowledge Enablement
Reps learn to connect customer problems to outcomes and proof. A product knowledge template with objection practice, discovery questions and launch checks.
Workplace Skills
Project Management Fundamentals
Teach non-PMs the project management basics of scoping, planning, status reporting and risk. A short course template with a realistic scenario and a quiz.
Workplace Skills
Quality Assurance Basics
Quality assurance basics, from checks and defect handling to continuous improvement, in a focused training template with a short knowledge check.
Cybersecurity & Compliance
Ransomware Awareness & Response
Ransomware prevention basics and what to do if something looks off. An awareness and response training template with a realistic scenario for practice.
Compliance
Records Management & Retention Basics
Clarify what to keep, where and for how long. A records management and retention template that is ready for quick rollouts after a policy change.
Workplace Skills
Remote & Hybrid Work Essentials
Help remote and hybrid teams build async habits, use focus blocks and run inclusive meetings. An editable course template in English, German and Spanish.
Marketing
Responsible Social Media Use at Work
Personal voice or brand voice? This responsible social media template helps employees tell them apart and post respectfully, with a realistic scenario.
Customer Success
SaaS Metrics Fundamentals
Get teams comfortable with ARR, retention, expansion and churn. A SaaS metrics fundamentals template with a scenario and a quick knowledge check.
Sales Enablement
Sales Conversation Fundamentals
Sharpen sales conversations through discovery questions, listening and clear next steps. A sales training template with a realistic practice scenario.
Cybersecurity & Compliance
Secure Remote Access & VPN Basics
Keep remote work secure with the basics of safe connections, networks and shared devices. A VPN and remote access template learners can finish quickly.
Cybersecurity & Compliance
Secure Use of AI Tools at Work
Data minimization, approved tools and safe prompts for using AI at work. A template for secure AI use that is easy to adapt to your own policies.
Marketing
SEO Basics for Business Teams
Introduce business teams to SEO basics like keywords, structure and reader-first content. A short course template, quick to adapt with your own examples.
Cybersecurity & Compliance
Social Engineering & The Human Firewall
Build a human firewall mindset. Learners spot pretexting, urgency and authority cues in social engineering attacks with this scenario-based template.
Compliance
Speak-Up Culture & Whistleblower Awareness
Encourage people to speak up by explaining safe reporting channels and non-retaliation. A speak-up and whistleblower awareness template with a quiz.
Workplace Skills
Stakeholder Mapping & Management
Map stakeholders by influence and interest, then draft engagement plans. A stakeholder mapping template with a scenario, reusable across teams.
Health, Safety & Wellbeing
Stress Management & Burnout Prevention
Spot early signs of stress and build sustainable work habits with this stress management and burnout prevention template, ready in three languages.
HR & People Operations
Succession Planning Basics
Identify critical roles and grow successors with a short succession planning course template. Includes a realistic scenario and editable copy.
Workplace Skills
Time Management & Focus Skills
Prioritization, focus blocks and weekly planning in one short lesson. A time management and focus skills template with a scenario and a quick quiz.
Accessibility & Inclusion
Unconscious Bias & Inclusive Workplace
Raise awareness of common unconscious bias patterns and practice inclusive everyday choices. An inclusion training template with a scenario and quiz.
Workplace Skills
User Interviewing Basics
Practice non-leading questions and honest synthesis in a realistic scenario with this user interviewing basics course template.
Cybersecurity & Compliance
Vendor Risk & Third-Party Data Sharing
Due diligence and ongoing oversight basics for teams that share data with third parties. A vendor risk template with a realistic scenario to work through.
Health, Safety & Wellbeing
Workplace Ergonomics & Safety
Desk setup, breaks and safe movement habits for everyday safety at work. An ergonomics course template for onboarding refreshers and periodic updates.
Health, Safety & Wellbeing
Workplace Fire Safety
Workplace fire safety essentials, from prevention and alarms to evacuation basics. This course template adds a realistic scenario and a knowledge check.
HR & People Operations
Workplace Investigation Basics for Managers
Prepare managers to handle workplace investigations fairly, from intake to documentation. This course template pairs a focused lesson with a scenario.
Health, Safety & Wellbeing
Workplace Violence Prevention & De-escalation
Train staff to spot risk and de-escalate tense situations safely. A workplace violence prevention template that keeps training consistent across regions.
