Subprocessors
Last updated on August 9, 2026.
This page identifies third parties that may receive data when Skillsail services are used. A recipient's role depends on the processing context. When Skillsail engages a provider, directly or through a technical routing service, to process Customer Personal Data on behalf of a Customer, that provider is a subprocessor for that processing and is subject to the authorization and contractual requirements in the DPA. A provider engaged by one of Skillsail's subprocessors may instead be a further subprocessor. When a User independently selects and connects a separate service, and Skillsail does not engage that service to process Customer Personal Data on the Customer's behalf, that service may process data under its own relationship with the User or Customer. The same company may have different roles in different processing routes.
This page is referenced from our Privacy Policy and Terms and Conditions. For purposes of our Data Processing Agreement, the Approved Subprocessors list includes every provider identified below as a Skillsail subprocessor or authorized further subprocessor for an enabled Skillsail-operated route. Calling a provider "downstream" or "User-selected" does not change its status in a route where its actual role is that of a subprocessor. An independently selected service is not an Approved Subprocessor solely because a User connects it.
Service Providers, AI Providers, and Connected Services
Providers acting as processors, subprocessors, or further subprocessors for a Skillsail-operated route are subject to the data-protection terms applicable to that relationship. Independent payment or scheduling providers and User-selected connected services may instead process data under their own terms, privacy notices, and Customer-selected configuration. The route, not the marketing label, determines the role.
The current disclosed recipients, their role, purpose, and provider details are listed below:
| Company | Role | Purpose | Address |
|---|---|---|---|
| Amazon Web Services, Inc. | Skillsail AI service provider / subprocessor for Skillsail-operated routes | AI model inference and inference hosting (Amazon Nova and Amazon Bedrock) | 410 Terry Avenue North, Seattle, WA 98109-5210, United States |
| Anthropic, PBC | Skillsail AI service provider / subprocessor for Skillsail-operated routes | AI model inference (Claude) | 548 Market Street, PMB 90375, San Francisco, CA 94104, United States |
| Astrodon Corporation (d/b/a Loops) | Skillsail service provider / subprocessor | Email delivery; audience and contact management; lifecycle segmentation; automated onboarding, activation, plan, credit, inactivity, and win-back communications; optional direct-marketing campaigns and workflows where lawfully permitted; transactional account, support, and deletion messages; delivery, bounce, complaint, unsubscribe, preference, and suppression administration; and, only where lawfully enabled, open and link-click measurement | 9450 SW Gemini Drive, PMB 22902, Beaverton, OR 97008-7105, United States |
| Braintrust Data, Inc. | Skillsail service provider / subprocessor | AI agent observability and quality evaluation: production trace telemetry from Skillsail-operated AI authoring runs (span structure, error diagnostics, model, token, cost, and timing information, tool names, and technical run and feature context, including session, chat, module, organization, user, and connected-channel identifiers; depending on configuration, prompts or instructions, generated output, authoring-tool inputs and outputs, and selected course content or files relevant to a run) and AI evaluation results from non-production test runs | 548 Market Street, PMB 96611, San Francisco, CA 94104-5401, United States |
| Cal.com Inc. | Independent scheduling provider | Calendar Booking | 2261 Market Street, Suite #4382, San Francisco, CA 94114, United States |
| Cloudflare, Inc. | Skillsail service provider / subprocessor | Cloud object storage and file delivery | 101 Townsend Street, San Francisco, CA 94107, United States |
| DeepL SE | Skillsail translation service provider / subprocessor | Translation | Maarweg 165, 50825 Cologne, Germany |
| Eleven Labs Inc. | Skillsail AI and audio service provider / subprocessor | Text-to-Speech (Audio Generation) | 169 Madison Ave #2484, New York, NY 10016, United States |
| fal – Features & Labels Inc. | Skillsail AI and media service provider / subprocessor | AI Media Generation | 2261 Market St. Suite 10467, San Francisco, CA 94114, United States |
| Functional Software, Inc. (d/b/a Sentry) | Skillsail service provider / subprocessor | Application error monitoring, structured logs, production client technical tracing, masked sampled session replay, incident diagnosis, and release or source-map processing | 45 Fremont Street, Floor 8, San Francisco, CA 94105, United States |
| Google LLC | Skillsail service provider / subprocessor for Skillsail-operated AI and media routes; separately, a User-selected identity, video, or other connected service where applicable | Optional Google OAuth identity sign-in, video calls, AI model inference, and AI media generation | 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States |
| Microsoft Corporation | Skillsail AI and translation service provider / subprocessor; separately, a User-selected Microsoft Teams service where applicable | Azure AI model inference and translation, and optional Microsoft Teams integration and message delivery | One Microsoft Way, Redmond, WA 98052, United States |
| OpenAI OpCo, LLC | Skillsail service provider / subprocessor for Skillsail-operated AI routes; separately, a User-selected ChatGPT service where applicable | AI model inference and content generation | 1455 3rd Street, San Francisco, CA 94158, United States |
| Parallel Web Systems Inc. | Skillsail web search provider / subprocessor | AI-assisted public web search | 735 Emerson Street, Palo Alto, CA 94301, United States |
| PlanetScale Inc. | Skillsail service provider / subprocessor | Database | 535 Mission Street, Floor 14, San Francisco, CA 94105, United States |
| Plus Five Five, Inc. (Resend) | Skillsail email service provider / subprocessor | Email delivery and communications | 2261 Market Street #5039, San Francisco, CA 94114, United States |
| Stripe Payments Europe, Limited Stripe Technology Europe, Limited where it provides regulated payment services Stripe Technology Company, Limited for other EEA controller activities | Stripe Payments Europe acts as Skillsail's DPA counterparty and as processor or controller by activity; Stripe Technology Europe and Stripe Technology Company act as controllers or joint controllers for their stated regulated and other EEA controller activities. A Stripe entity is a Skillsail subprocessor where it processes Customer Personal Data on Skillsail's instructions. | Hosted checkout and billing infrastructure, payment processing, provider customer and Subscription records, fraud and risk management, invoicing, reporting, and regulated payment services | 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland (Stripe Payments Europe); The One Building, Grand Canal Street Lower, Dublin 2, Ireland (Stripe Technology Europe); One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland (Stripe Technology Company) |
| Sold through Link, LLC | Merchant of record for Stripe Managed Payments; controller or processor according to the specific transaction function and governing terms | Managed checkout, charging and collection, receipts and Subscription communications, supported indirect-tax calculation and remittance, transaction and order management, payment support, refunds, disputes, fraud controls, and related deletion requests | United States; current legal contact and notice details are provided through the Stripe Managed Payments and Link legal pages presented for the transaction |
| Slack Technologies Limited (a Salesforce company) | User-selected connected service | Optional Slack integration and message delivery | Salesforce Tower, 60 R801, North Dock, Dublin, Ireland |
| Telegram Messenger Inc. | User-selected connected service | Optional Telegram bot integration and message delivery | Located outside the EEA; EEA representative: European Data Protection Office, Avenue Huart Hamoir 71, 1030 Brussels, Belgium |
| Vercel Inc. | Skillsail service provider / subprocessor | Application hosting, Web Analytics page-view and approved custom-event measurement, Speed Insights real-user performance measurement, AI gateway routing, connected-service authorization, credential brokerage and storage, and webhook forwarding for Slack | 440 N Barranca Avenue #4133, Covina, CA 91723, United States |
| WorkOS Inc. | Skillsail service provider / subprocessor | Identity and session authentication, user profile, organization, membership, access, role, permission, and entitlement management, and Stripe customer-identifier mapping | 548 Market Street, PMB 86125, San Francisco, CA 94104, United States |
| X.AI LLC | Skillsail AI service provider / subprocessor for Skillsail-operated routes | AI model inference (Grok) | 1450 Page Mill Road, Palo Alto, CA 94304, United States |
Operational measurement and diagnostics: Vercel Web Analytics and Speed Insights load across the website and platform to receive page-view, approved custom-event, and real-user performance data. Custom-event payloads must not contain Customer Content or Personal Data. Sentry receives application errors and structured logs from the client, server, and edge, together with production client traces and masked sampled session replay. Production client traces are sampled at 100%; replay is sampled for 10% of ordinary production sessions and 100% of production sessions in which a captured error occurs. Page text and user input are masked and media is blocked before replay data leaves the browser. Braintrust receives production trace telemetry from Skillsail's AI authoring agent service: span structure, error diagnostics, model, token, cost, and timing information, tool names, and technical run and feature context, including session, chat, module, organization, user, and connected-channel identifiers. Depending on the feature and configuration, Braintrust may also receive prompts or instructions, generated output, authoring-tool inputs and outputs, and selected course content or files relevant to a run for AI agent reliability and quality evaluation. Vercel's services are used for aggregate audience and performance measurement. Sentry is used for event-level security, reliability, and fault diagnosis. Braintrust is used for AI agent reliability observation and evaluation. None of these services is used for advertising or cross-site marketing tracking. Their records follow the retention configured for the applicable provider project and account. Skillsail reviews and updates the documented retention criteria after a material configuration or plan change rather than state a fixed provider period.
AI routing: Skillsail uses Vercel AI Gateway. The gateway may route requests to a separate model or inference host; Vercel is not necessarily the provider that performs model inference. The host that receives a request depends on the model selected by the User or feature and the active routing and fallback configuration. Vercel and the applicable model host may therefore receive prompts, selected content or files, related metadata, and generated output needed to fulfill a request. Under Vercel's current AI Product Terms, third-party model providers available through AI Gateway are non-Vercel services used under the applicable provider terms. Skillsail therefore treats the selected model host as its subprocessor for an enabled Skillsail-operated route that processes Customer Personal Data, while treating Vercel separately as the gateway service provider. If a route or contract instead creates a further-subprocessor chain, Skillsail will identify and govern that chain according to its actual structure before enabling the route.
OpenAI role clarification: When a Skillsail-operated AI feature invokes an OpenAI service to process Customer Personal Data, OpenAI is Skillsail's subprocessor for that route. When a User separately connects ChatGPT to Skillsail through MCP, OpenAI may provide ChatGPT under its own relationship with that User or Customer. The separate ChatGPT relationship does not alter OpenAI's role in any Skillsail-operated processing route.
International Data Transfers: Some of our providers are located outside the European Economic Area (EEA) or the United Kingdom. The Customer-Skillsail DPA addresses only qualifying transfers within its stated scope. For a transfer from Skillsail to a provider for which Skillsail is responsible, Skillsail uses the provider-specific mechanism and safeguards required for that transfer, which may include:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by the European Commission (e.g., EU-US Data Privacy Framework where applicable)
- Additional technical and organizational measures to ensure data protection
The applicable recipient, location, role, and transfer mechanism depend on the verified provider route. A User-directed transfer to an independently selected service is governed by the parties' actual roles and applicable law; this page does not represent that such a transfer is automatically outside Skillsail's responsibilities.
You can request more information about the specific safeguards we use for international data transfers by contacting us at hello@skillsail.com.
Changes to Providers: We may update this list as we add, remove, or change providers or routing. We will update this page accordingly and notify affected customers of material changes to Skillsail subprocessors when required under the applicable data processing agreement.
