Use Skillsail in Slack

You can talk to your Skillsail assistant directly in Slack. Message it privately, or add it to a channel or group chat and mention it to create and edit training with your team.

This is useful when you want to:

• Turn a team discussion into training — mention the assistant in a thread and say "turn this into a short module for new hires".
• Make quick edits — "shorten slide 3", "translate the safety module into Spanish" — without leaving Slack.
• Share an image or PDF and have the assistant work it into your content.

Set up Slack

Setup happens in two quick steps, both from Settings → Integrations → Slack in Skillsail:

1. Add Skillsail to your workspace (once per workspace): click Add to Slack workspace and approve on Slack's install screen. Anyone in your Skillsail organization can do this — Slack asks for workspace permission if your Slack admin requires it.
2. Connect your account (each person): click Connect and approve on Slack's consent screen. You land back in Settings with your account linked — ready to chat.

Each teammate who wants to use the assistant connects their own Slack account the same way; the workspace only needs to be added once.

What you can ask

Anything you would ask in the Skillsail web chat works in Slack too. For example:

• Create something new — "Build a 5-slide onboarding module for new warehouse staff with a short quiz."
• Edit existing content — "Rewrite the intro slide of the fire safety module to be more concise."
• Translate — "Translate the customer service module into German and Spanish."
• Send files — attach an image or PDF and ask the assistant to use it: "Turn this checklist into a module."

The assistant only works with content in your own Skillsail organization — the one your Slack account is connected to.

Using Skillsail in channels and group chats

Add Skillsail to the conversation and connect each contributor's own Skillsail account. Start a new thread by mentioning @Skillsail. To continue together, reply in that thread and mention Skillsail again. Ordinary group messages do not trigger Eve.

New threads in verified internal public channels and internal group DMs are shared with all active editors in the initiating author's Skillsail organization, including editors outside the group. They can access the full saved transcript and work on the organization's courses. Eve announces this audience before the first shared turn. Everyone who can read the Slack conversation can see the posted replies.

Personal DMs, private channels, groups with guests or external members, and existing private sessions retain their private audience in Skillsail. Unknown membership never enables sharing. If an existing shared group gains an external member or membership verification fails, new shared work pauses; previously shared history keeps its audience. Learners cannot author courses.

Group DMs require the Slack app's group-conversation and member permissions (mpim:read, users:read, mpim:history) and its message.mpim event subscription. Update the app configuration and reinstall it when granting new scopes. There is no separate Skillsail admin sharing switch.

Eve uses only messages explicitly addressed to it by authorized contributors; it does not import earlier group discussion. Include relevant source text in your request. Group DMs currently support text; paste attachment content or use the Skillsail web app. A new top-level message starts a new session, and an old private session is never automatically shared.

Disconnect or switch accounts

• Disconnect: open Settings → Integrations → Slack and remove the Slack connection. The assistant stops responding to your messages until you connect again.
• Switch to a different Skillsail account: a Slack account can only be connected to one Skillsail account at a time. Disconnect it from the current account first, then connect from the other account with a fresh command.

Troubleshooting

• "This Slack account is already connected to a different Skillsail account" — disconnect it in that account's Settings → Integrations → Slack first, then connect again from the right account.
• The assistant doesn't answer in a channel — make sure the app has been invited to the channel and that you mention @Skillsail in your message. Also, each person needs to have connected their own Slack account.
• The assistant says your account isn't connected — open Settings → Integrations → Slack and click Connect. If your workspace doesn't have the Skillsail app yet, click Add to Slack workspace first.

What's next

Slack, Telegram, and Microsoft Teams are available today.