Use Skillsail in Slack

You can talk to your Skillsail assistant directly in Slack — the same assistant that builds and edits your training modules in the web app. Message it privately, or invite it into a channel and mention it when you need it. It can even join a conversation late: mention it in a thread and it reads what your team discussed before answering.

This is useful when you want to:

• Turn a team discussion into training — mention the assistant in a thread and say "turn this into a short module for new hires".
• Make quick edits — "shorten slide 3", "translate the safety module into Spanish" — without leaving Slack.
• Share an image or PDF and have the assistant work it into your content.

Set up Slack

Setup happens in two quick steps, both from Settings → Agent channels in Skillsail:

1. Add Skillsail to your workspace (once per workspace): click Add to Slack workspace and approve on Slack's install screen. Anyone in your Skillsail organization can do this — Slack asks for workspace permission if your Slack admin requires it.
2. Connect your account (each person): click Connect Slack and approve on Slack's consent screen. You land back in Settings with your account linked — ready to chat.

Each teammate who wants to use the assistant connects their own Slack account the same way; the workspace only needs to be added once.

What you can ask

Anything you would ask in the Skillsail web chat works in Slack too. For example:

• Create something new — "Build a 5-slide onboarding module for new warehouse staff with a short quiz."
• Edit existing content — "Rewrite the intro slide of the fire safety module to be more concise."
• Translate — "Translate the customer service module into German and Spanish."
• Send files — attach an image or PDF and ask the assistant to use it: "Turn this checklist into a module."

The assistant only works with content in your own Skillsail organization — the one your Slack account is connected to.

Using Skillsail in channels and threads

Invite the app to any channel with /invite @Skillsail. In channels, the assistant stays quiet unless you mention it — plain messages don't trigger it.

The best part is threads: when you mention @Skillsail in a thread, it reads that thread's earlier replies so it can catch up before answering. Your team can discuss a process, a policy change, or a piece of feedback, and you can pull the assistant in at the end — "@Skillsail, summarize this discussion into a training module" — without repeating anything. If you mention it again later in the same thread, it only reads what's new since its last reply.

Keep in mind: mentioning the assistant in a thread shares that thread's earlier messages with it — that's how it catches up. It never sees other threads, other channels, or conversations where it isn't mentioned.

Disconnect or switch accounts

• Disconnect: open Settings → Agent channels and remove the Slack connection. The assistant stops responding to your messages until you connect again.
• Switch to a different Skillsail account: a Slack account can only be connected to one Skillsail account at a time. Disconnect it from the current account first, then connect from the other account with a fresh command.

Troubleshooting

• "This Slack account is already connected to a different Skillsail account" — disconnect it in that account's Settings → Agent channels first, then connect again from the right account.
• The assistant doesn't answer in a channel — make sure the app has been invited to the channel and that you mention @Skillsail in your message. Also, each person needs to have connected their own Slack account.
• The assistant says your account isn't connected — open Settings → Agent channels and click Connect Slack. If your workspace doesn't have the Skillsail app yet, click Add to Slack workspace first.

What's next

Slack, Telegram, and Microsoft Teams are available today.