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You can talk to your Skillsail assistant directly in Slack — the same assistant that builds and edits your training modules in the web app. Message it privately, or invite it into a channel and mention it when you need it. It can even join a conversation late: mention it in a thread and it reads what your team discussed before answering. This is useful when you want to:
  • Turn a team discussion into training — mention the assistant in a thread and say “turn this into a short module for new hires”.
  • Make quick edits — “shorten slide 3”, “translate the safety module into Spanish” — without leaving Slack.
  • Share an image or PDF and have the assistant work it into your content.

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Set up Slack

Setup happens in two quick steps, both from Settings → Agent channels in Skillsail:
  1. Add Skillsail to your workspace (once per workspace): click Add to Slack workspace and approve on Slack’s install screen. Anyone in your Skillsail organization can do this — Slack asks for workspace permission if your Slack admin requires it.
  2. Connect your account (each person): click Connect Slack and approve on Slack’s consent screen. You land back in Settings with your account linked — ready to chat.
Each teammate who wants to use the assistant connects their own Slack account the same way; the workspace only needs to be added once.

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What you can ask

Anything you would ask in the Skillsail web chat works in Slack too. For example:
  • Create something new — “Build a 5-slide onboarding module for new warehouse staff with a short quiz.”
  • Edit existing content — “Rewrite the intro slide of the fire safety module to be more concise.”
  • Translate — “Translate the customer service module into German and Spanish.”
  • Send files — attach an image or PDF and ask the assistant to use it: “Turn this checklist into a module.”
The assistant only works with content in your own Skillsail organization — the one your Slack account is connected to.

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Using Skillsail in channels and threads

Invite the app to any channel with /invite @Skillsail. In channels, the assistant stays quiet unless you mention it — plain messages don’t trigger it. The best part is threads: when you mention @Skillsail in a thread, it reads that thread’s earlier replies so it can catch up before answering. Your team can discuss a process, a policy change, or a piece of feedback, and you can pull the assistant in at the end — “@Skillsail, summarize this discussion into a training module” — without repeating anything. If you mention it again later in the same thread, it only reads what’s new since its last reply. Keep in mind: mentioning the assistant in a thread shares that thread’s earlier messages with it — that’s how it catches up. It never sees other threads, other channels, or conversations where it isn’t mentioned.

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Disconnect or switch accounts

  • Disconnect: open Settings → Agent channels and remove the Slack connection. The assistant stops responding to your messages until you connect again.
  • Switch to a different Skillsail account: a Slack account can only be connected to one Skillsail account at a time. Disconnect it from the current account first, then connect from the other account with a fresh command.

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Troubleshooting

  • “This Slack account is already connected to a different Skillsail account” — disconnect it in that account’s Settings → Agent channels first, then connect again from the right account.
  • The assistant doesn’t answer in a channel — make sure the app has been invited to the channel and that you mention @Skillsail in your message. Also, each person needs to have connected their own Slack account.
  • The assistant says your account isn’t connected — open Settings → Agent channels and click Connect Slack. If your workspace doesn’t have the Skillsail app yet, click Add to Slack workspace first.

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What’s next

Slack and Telegram are available today — support for Microsoft Teams is on the way.